Frequently Asked Questions
Everything you need to know about your HPW Cards experience
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label and receive your refund.
Are the materials used in your clothing sustainably sourced?
Yes, HPW Cards is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to ensure high quality with a low environmental impact.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite fitting garments at home for the best fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to follow its progress in real-time.